General Terms and Conditions

Last updated: 23 February 2026

1. Scope of Application

   All offers available in our online shop at cevento-plugin.com and all contracts concluded through this online shop are subject exclusively to these General Terms and Conditions in the version valid at the time of the order. Deviating conditions shall not apply unless we have expressly agreed to them in writing.

2. Contracting Party

   When purchasing via cevento-plugin.com, you enter into a contract with:

   die Komplizinnen OG
   Zollergasse 37
   1070 Vienna
   Austria
   E-mail: support@cevento-plugin.com
   – hereinafter referred to as “die Komplizinnen” or “we” –

3. Offer and Conclusion of Contract

   1. All offers in our online shop are non-binding.
   2. By clicking the “buy” button, you submit a binding offer to conclude a purchase contract with us. We are not obliged to accept this offer. You remain bound to your offer for two working days, subject to any statutory right of withdrawal.

4. Delivery Conditions for Digital Content

   1. Digital content within the meaning of this agreement includes all content not supplied on a physical data carrier (software and data) that we make available to you.
   2. When you purchase digital content from us, we provide in particular:
      • a download source for the respective digital content,
      • where applicable, a license key for activation of update and service features,
      • access to updates and support in accordance with the purchased license model.
   3. Except for the rights granted by law or under the applicable license, you acquire no further rights, in particular no ownership of the digital content.
   4. We provide downloads and, where applicable, license keys via e-mail to the address you have provided or make them available in your user account.
   5. Please store license keys securely and do not share them with third parties. License keys are used for technical allocation of your license model (in particular updates/support) and may be blocked in cases of misuse.

5. Software License (GPL) and Services under the License Purchase

   1. GPL License: The WordPress plugin “Cevento” is provided under the GNU General Public License (GPLv2 or, at your option, any later version). Use, reproduction, modification and distribution of the software are governed exclusively by the terms of that license.
   2. License Purchase as Service Agreement: By purchasing a license model (e.g. Single/Developer/Agency), you do not acquire an exclusive right to the software itself. Instead, you obtain the contractual entitlement to the agreed services such as updates, support and, where applicable, access to technical services (e.g. update servers).
   3. Term: Updates and support are included for 12 months from the date of purchase. After this period, a license renewal is required for continued access to updates and support.
   4. Compatibility and Use: We develop Cevento for use within WordPress environments. We do not guarantee compatibility with every individual server configuration, theme or plugin combination unless explicitly agreed otherwise.

6. Prices, Payment Terms, Term and Cancellation

   1. Prices are stated in EUR excluding VAT. VAT is displayed during the checkout process where applicable.
   2. Payment methods: PayPal and credit card.
   3. Invoices are due immediately. In the event of default, statutory default interest will be charged.
   4. If PayPal/credit card is selected, we accept your offer as soon as you submit the payment order.
   5. Licenses are valid for 12 months and renew automatically unless cancelled before the end of the term.
   6. Cancellations may be made at any time in the member area. The license remains active until the end of the current term.

7. Money-Back Guarantee

   Independently of any statutory right of withdrawal, we grant a voluntary 14-day money-back guarantee from the date of purchase. Details and any conditions are specified in the respective product description.

8. Retention of Title

   All delivered goods remain the property of die Komplizinnen OG until full payment has been received.

9. Right of Withdrawal

   Right of Withdrawal

   You have the right to withdraw from your contractual declaration or an already concluded contract within fourteen days without giving any reason.

   To exercise your right of withdrawal, you must inform us:

   die Komplizinnen OG
   Zollergasse 37/10
   1070 Vienna
   Austria
   E-mail: support@cevento-plugin.com

   by means of a clear statement (e.g. a letter sent by post or an e-mail) of your decision to withdraw from this contract. You may use the model withdrawal form available on our website at https://cevento-plugin.com/widerrufs-formular, but this is not mandatory.

   To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

   Consequences of Withdrawal

   If you withdraw from this contract, we shall reimburse all payments received from you without undue delay and at the latest within fourteen days from the day on which we receive notification of your withdrawal.

   We will use the same means of payment that you used for the original transaction unless expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.

10. Warranty and Liability

    1. Warranty claims are governed by statutory provisions.
    2. We are liable only for damages caused intentionally or by gross negligence, except in cases of personal injury or claims under mandatory product liability law.

11. Final Provisions

    1. Place of performance is Vienna, Austria.
    2. Austrian law shall apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
    3. The contract language is German.
    4. Contract texts are not stored by us. Please save your order confirmation and these Terms and Conditions.
    5. Place of jurisdiction is Vienna. For consumers, the statutory jurisdiction rules apply.